Revisión bibliográfica sobre los principios del sistema de trabajo para el análisis y diseño de procesos organizacionales
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análisis y diseño de procesos organizacionales, principios, sistema de trabajo, revisión bibliográficaResumen
Explicitar el diseño de los procesos de la organización posee gran importancia debido a que los procesos especifican el conocimiento de cómo la organización funciona. Por tal motivo, se impone la necesidad de crear capacidades para la detección oportuna, planificación y ejecución de proyectos de análisis y diseño de procesos orientados a la innovación, lo que es complejo de sistematizar, a causa de la dinámica de cambio a la que se ven sometidas las organizaciones. En la literatura científica se han sintetizado 10 principios que impactan en los componentes del sistema de trabajo para la innovación de procesos organizacionales. La investigación tiene como objetivo exponer los resultados de la revisión bibliográfica realizada sobre el grado de cumplimiento de los principios en las soluciones metodológicas y tecnológicas que se orientan a la innovación de procesos. A partir del estudio de 3633 referencias bibliográficas se comprueba que ninguna solución está en conformidad con la totalidad de los principios, evidenciando carencias que impactan en la eficacia, eficiencia y sostenibilidad del diseño de los procesos organizacionales.
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