Organizational Knowledge

Abstract

Knowledge is the most important active element for any company to adapt to changes in the macro and micro contextual environment in which it operates. The objective of this article is to analyze knowledge creation at the organizational level. Research was conducted under the qualitative paradigm, using bibliographic and hermeneutic approaches as study methods. A literature review was carried out on various indexed articles on the topic, from sites such as SciELO, Web of Science, and Dialnet, among others. A documentary and discursive analysis of the selected articles was then performed, contrasting the author's ideas with those of other researchers. The results indicate that knowledge is created daily in companies, but it often goes unnoticed, overlooking its importance in corporate decision-making. The study concludes that it is necessary to create appropriate administrative mechanisms to capture the knowledge created within corporations, in order to use it effectively, comprehensively, and promptly to adapt to changes in the environment.