Vol. 4 No. 1 (2020): Cuban Journal of Public and Business Administration (January-April)

The fourth volume and first number of the 2020 Cuban Journal of Public and Business Administration makes available to all interested parties a set of original articles, reviews, case studies and reflection that address innovation issues in a research center of the sugar industry, innovation and optimization of staff, competences in a research center, international standards on the Information Technology process, prospects for the design of strategies, intangible assets of biopharmaceutical R&D, regulations in the evaluation of organizational performance , science in the constitution and quantitative methods for service management.